Developers and agencies usually value APIs, embeddability, reusable configurations, white-label options, model control, and clear usage economics. Decide whether you want a finished support product, a configurable builder, or a lower-level voice and agent runtime.
Free plan; Plus $189/month with 250 conversations and $25 AI usage; Team $939/month with 1,500 conversations and $150 AI usage (USD, billed monthly). Enterprise and managed deployments are quoted.
Free plan; Hobby $40/month (700 message credits), Standard $150/month (4,000), Pro $500/month (15,000), billed monthly in USD. Enterprise is custom-priced.
Standard $99/month with 10 agents and 1,000 queries; Premium $499/month with 25 agents and 5,000 queries (USD, billed monthly). Enterprise is custom-priced.
AI support and knowledge automation platform that turns business content into answers and actions for customers and employees across chat, voice, and connected tools.
Fit & categories
Best for: Support, documentation, operations, and sales teams that want to answer questions, complete customer requests, and make company knowledge useful across chat and voice; also agencies delivering and managing client AI agents.
AI support agentsknowledge-base chatbotinternal knowledgeAI agent buildervoice agents
Free plan; Personal $49/month, Standard $149/month, Business $499/month (USD, billed monthly). Standard adds voice agents (beta), Skills, and Stripe actions; Enterprise is custom-priced.
Pay as you go: advertised voice range $0.07–$0.31/minute and chat from $0.002/message (USD). No base subscription commitment; selected models, telephony and add-ons can increase the total. Enterprise is quoted.
Starter $59/month, Growth $129/month, Scale $429/month (USD, billed monthly). Includes up to 4,000 / 10,000 / 40,000 messages respectively with GPT-4.1 mini; larger models use more allowance. Enterprise is quoted.
Pay as you go: $0.05/minute for call hosting or $0.005/message for SMS/chat hosting (USD), plus model, speech and transport-provider charges. These are platform fees, not the full cost of a call.
No current public monthly rate. Agency and partner users can start a free trial; business deployments require a pricing discussion. A managed enterprise deployment is likely to require a higher budget than a self-serve chatbot; confirm with a quote.
Inclusion is not a recommendation. Confirm pricing, security, integrations, and fit directly with each vendor.
Before you decide
Developers and agencies: buying questions
What should developers and agencies compare beyond chat quality?
Check documented APIs, provisioning, embedding, client separation, configuration reuse, model controls, and usage limits. Include the cost of maintaining custom integrations and monitoring client deployments in your evaluation.
What should agencies check in a white-label AI chatbot platform?
Confirm which elements can carry your brand, including the widget, dashboard, domain, and customer emails. Check client separation, delegated access, provisioning APIs, usage reporting, and billing. Removing a widget badge does not necessarily provide a complete reseller platform; verify the plan and contractual permissions for your delivery model.
How should developers compare an API platform with a packaged support tool?
Build a small version of the hardest customer workflow in each approach. Compare authentication, tool calls, knowledge updates, failure handling, evaluation, and deployment. Include engineering and maintenance time alongside usage prices. Prefer the approach your team can operate reliably after the initial demo.
