Best fitDevelopers and startups building phone agents with APIs, webhooks and custom logic.
Company sizessmall, mid-market, enterprise, developer/startup
Channelsphone, web chat, SMS, telephony
Pricing modelVoice cost combines infrastructure, speech, model, telephony and optional per-minute features. Chat is charged per AI message. Phone numbers cost $2/month; 20 concurrent calls are included, with additional concurrency $8/month each. Use the selected configuration to estimate the monthly bill.
Pricing summaryPay as you go: advertised voice range $0.07–$0.31/minute and chat from $0.002/message (USD). No base subscription commitment; selected models, telephony and add-ons can increase the total. Enterprise is quoted.
Free plan or trial$10 in free credits to build and test; pay-as-you-go access has no commitment.
Key capabilities
voice agent builder
drag-and-drop flows
call transfer
DTMF
transcripts
simulation testing
webhooks
Where it fits
Integrations
telephony providers, webhooks, REST APIs, CRM/helpdesk via APIs
Knowledge sources
prompts, documents/knowledge bases, API tools, business systems
Languages
multilingual voice/model options
What stands out
Transparent usage entry point and production-oriented voice tooling for developers.
Considerations
Telephony, model, speech and other provider costs may be separate; technical integration work is expected.
Before you decide
Questions about Retell AI Voice and Chat Agents
Who is Retell AI Voice and Chat Agents best suited for?
Developers and startups building phone agents with APIs, webhooks and custom logic.
How is Retell AI Voice and Chat Agents priced?
Pay as you go: advertised voice range $0.07–$0.31/minute and chat from $0.002/message (USD). No base subscription commitment; selected models, telephony and add-ons can increase the total. Enterprise is quoted. Voice cost combines infrastructure, speech, model, telephony and optional per-minute features. Chat is charged per AI message. Phone numbers cost $2/month; 20 concurrent calls are included, with additional concurrency $8/month each. Use the selected configuration to estimate the monthly bill. Confirm current limits, commitments, usage charges and add-ons with the vendor.
Which channels and integrations does Retell AI Voice and Chat Agents support?
Listed channels: phone, web chat, SMS, telephony. Listed integrations: telephony providers, webhooks, REST APIs, CRM/helpdesk via APIs. Confirm that your exact workflow and plan are supported before purchase.
What should I check before choosing Retell AI Voice and Chat Agents?
Telephony, model, speech and other provider costs may be separate; technical integration work is expected.
Compare Retell AI with similar candidates
These products share recorded categories or company-size fit. Compare the actual channels, capabilities, and pricing before treating them as substitutes.
Pay as you go: $0.05/minute for call hosting or $0.005/message for SMS/chat hosting (USD), plus model, speech and transport-provider charges. These are platform fees, not the full cost of a call.
AI support and knowledge automation platform that turns business content into answers and actions for customers and employees across chat, voice, and connected tools.
Fit & categories
Best for: Support, documentation, operations, and sales teams that want to answer questions, complete customer requests, and make company knowledge useful across chat and voice; also agencies delivering and managing client AI agents.
AI support agentsknowledge-base chatbotinternal knowledgeAI agent buildervoice agents
Free plan; Personal $49/month, Standard $149/month, Business $499/month (USD, billed monthly). Standard adds voice agents (beta), Skills, and Stripe actions; Enterprise is custom-priced.
No current public monthly rate. Agency and partner users can start a free trial; business deployments require a pricing discussion. A managed enterprise deployment is likely to require a higher budget than a self-serve chatbot; confirm with a quote.
Free plan; Plus $189/month with 250 conversations and $25 AI usage; Team $939/month with 1,500 conversations and $150 AI usage (USD, billed monthly). Enterprise and managed deployments are quoted.
