Pricing modelPer-conversation or per-resolution pricing, with negotiated rates affected by volume and commitment. Ask how resolutions are measured and which implementation and channel costs are included.
Pricing summaryCustom quote; no public monthly price. Its enterprise deployment is likely to require a higher budget than self-serve tools; confirm with a quote.
Free plan or trialDemo available; no public free plan or self-serve trial confirmed.
Vendor language information:Confirm language coverage with the vendor.
Decagon AI Concierge pricing and budget
Custom quote; no public monthly price. Its enterprise deployment is likely to require a higher budget than self-serve tools; confirm with a quote.
Per-conversation or per-resolution pricing, with negotiated rates affected by volume and commitment. Ask how resolutions are measured and which implementation and channel costs are included.
Demo available; no public free plan or self-serve trial confirmed.
Catalog pricing checked 2026-09-02. Confirm current terms in the vendor sources.
help docs, past tickets, product data, billing/CRM APIs
Languages
multilingual; confirm in contract
What stands out
Concierge positioning focused on personalized support plus actions in business systems.
Considerations
No public rate card; may require a separate helpdesk for human workflows and reporting.
Before buying
Questions about Decagon AI Concierge
Who is Decagon AI Concierge best suited for?
High-volume digital businesses with complex workflows and engineering resources for integrations.
How is Decagon AI Concierge priced?
Custom quote; no public monthly price. Its enterprise deployment is likely to require a higher budget than self-serve tools; confirm with a quote. Per-conversation or per-resolution pricing, with negotiated rates affected by volume and commitment. Ask how resolutions are measured and which implementation and channel costs are included. Confirm current limits, commitments, usage charges, and add-ons with the vendor.
Which channels and integrations does Decagon AI Concierge support?
Listed channels: web chat, voice, email/helpdesk integrations. Listed integrations: Stripe, Zendesk, Salesforce, custom APIs. Confirm that your exact workflow and plan are supported before purchase.
What should I check before choosing Decagon AI Concierge?
No public rate card; may require a separate helpdesk for human workflows and reporting.
Compare Decagon AI Concierge with similar candidates
AI support and knowledge automation platform that turns business content into answers and actions for customers and employees across chat, voice, and connected tools.
it's just an amazingly flexible chatbot and I can fine tune EXACTLY what I need the bot to know Karson M. on G2 · 5/5
Best for: Support, documentation, operations, and sales teams that want to answer questions, complete customer requests, and make company knowledge useful across chat and voice; also agencies delivering and managing client AI agents.
AI support agentsknowledge-base chatbotinternal knowledgeAI agent buildervoice agents
Free plan; Personal $49/month, Standard $149/month, Business $499/month (USD, billed monthly). Standard adds voice agents (beta), Skills, and Stripe actions; Enterprise is custom-priced.
Text channels use 50 HubSpot Credits per resolved conversation ($0.50 at the published $10 USD/1,000-credit capacity-pack rate). Voice (beta) uses 50 credits per minute. Subscription, seats and any onboarding cost extra; credit prices and commitments must be checked for the account and region.
AI usage from $2/conversation or $500 per 100,000 Flex Credits (USD); required Salesforce licenses cost extra. Eligible Flex Credit pay-as-you-go is billed monthly in arrears; Service licenses have separate commitments.
A multilingual claim alone does not establish quality for your language. Test real questions, source material, channels, handoff, and the management interface.
DocsBot documents multilingual answers, including Japanese. Verify quality with your own content and workflow before buying.
For other providers, the precise Japanese and multilingual coverage shown here is not independently verified. Confirm the plan, model, channel, and handoff with each vendor.
Vendor language information: multilingual; confirm in contract