Pricing modelEligible HubSpot Professional or Enterprise subscription plus shared HubSpot Credits. Required seats, subscription commitments and any onboarding depend on the chosen route. Credits are shared with other usage-based features; confirm included allowance, credit rate and overage or auto-upgrade settings.
Pricing summaryText channels use 50 HubSpot Credits per resolved conversation ($0.50 at the published $10 USD/1,000-credit capacity-pack rate). Voice (beta) uses 50 credits per minute. Subscription, seats and any onboarding cost extra; credit prices and commitments must be checked for the account and region.
Free plan or trialA trial is offered; confirm eligible subscription, included usage and channel scope. Free and Starter tools do not provide a free Customer Agent entitlement.
Vendor language information:Confirm language coverage with the vendor.
Breeze Customer Agent pricing and budget
Text channels use 50 HubSpot Credits per resolved conversation ($0.50 at the published $10 USD/1,000-credit capacity-pack rate). Voice (beta) uses 50 credits per minute. Subscription, seats and any onboarding cost extra; credit prices and commitments must be checked for the account and region.
Eligible HubSpot Professional or Enterprise subscription plus shared HubSpot Credits. Required seats, subscription commitments and any onboarding depend on the chosen route. Credits are shared with other usage-based features; confirm included allowance, credit rate and overage or auto-upgrade settings.
A trial is offered; confirm eligible subscription, included usage and channel scope. Free and Starter tools do not provide a free Customer Agent entitlement.
Catalog pricing checked 2026-10-09. Confirm current terms in the vendor sources.
Native CRM context and workflow automation for HubSpot customers.
Considerations
Customer Agent eligibility extends beyond Service Hub, but specific channels and CRM actions require configuration. Shared credit limits can pause usage or trigger additional purchased capacity under the account billing settings.
Before buying
Questions about Breeze Customer Agent
Who is Breeze Customer Agent best suited for?
Teams already using HubSpot CRM that want support automation tied to contact and ticket records.
How is Breeze Customer Agent priced?
Text channels use 50 HubSpot Credits per resolved conversation ($0.50 at the published $10 USD/1,000-credit capacity-pack rate). Voice (beta) uses 50 credits per minute. Subscription, seats and any onboarding cost extra; credit prices and commitments must be checked for the account and region. Eligible HubSpot Professional or Enterprise subscription plus shared HubSpot Credits. Required seats, subscription commitments and any onboarding depend on the chosen route. Credits are shared with other usage-based features; confirm included allowance, credit rate and overage or auto-upgrade settings. Confirm current limits, commitments, usage charges, and add-ons with the vendor.
Which channels and integrations does Breeze Customer Agent support?
Listed channels: live chat, email, help desk, knowledge base. Listed integrations: HubSpot CRM, Service Hub, Slack, marketplace apps, custom objects/APIs. Confirm that your exact workflow and plan are supported before purchase.
What should I check before choosing Breeze Customer Agent?
Customer Agent eligibility extends beyond Service Hub, but specific channels and CRM actions require configuration. Shared credit limits can pause usage or trigger additional purchased capacity under the account billing settings.
Compare Breeze Customer Agent with similar candidates
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A multilingual claim alone does not establish quality for your language. Test real questions, source material, channels, handoff, and the management interface.
DocsBot documents multilingual answers, including Japanese. Verify quality with your own content and workflow before buying.
For other providers, the precise Japanese and multilingual coverage shown here is not independently verified. Confirm the plan, model, channel, and handoff with each vendor.
Vendor language information: multilingual; feature availability varies
Customer Agent is available with eligible HubSpot Professional and Enterprise subscriptions, not only Service Hub. Check the exact hub, seats and channel entitlement in your account. It is most relevant when HubSpot already holds the contact history and your team wants service automation within that operating workflow.
HubSpot documents source-backed answers, follow-up questions and reassignment to a person when needed. CRM access and updates require configured permissions; actions and handoff rules also need setup. Test those controls before assuming the agent can read or change every record.
Customer Agent pricing: resolutions and shared credits
The published text-channel rate was 50 HubSpot Credits per resolved conversation when checked October 9, 2026. Voice, listed as beta, used 50 credits per minute. At the catalog's $10 USD per 1,000-credit capacity-pack rate, 50 credits equals $0.50. Keep those billing units separate. Required subscription costs, seats and any onboarding are additional; the credit rate alone is not the total price.
For a planning example, 1,000 resolved text conversations use 50,000 credits. Subtract only the monthly credits still available after other features consume their share, then price the remaining usage at your contracted credit rate. Confirm the resolution definition, included allowance, commitment and regional pricing before choosing a plan.
Included credits reset monthly and do not roll over. Usage features can pause when included credits run out; purchased capacity can use auto-upgrades or configured pay-as-you-go overages. An auto-upgrade can change capacity for the remainder of the commitment. Review account and feature limits before launch.
Pilot a knowledge answer, a permission-controlled CRM action and an unresolved request. Check what reaches the human inbox, whether the customer repeats information, and what happens when credits or a business-system connection are unavailable. Compare with Fin or Zendesk using the same channels and completed service workload.
