Best fitLarge contact centers automating high-volume inbound phone support.
Company sizesenterprise
Channelsphone, contact center, voice assistants
Languagesmultilingual; vendor-specific
Pricing modelPer-minute voice usage at a negotiated rate, including ongoing maintenance, improvements and 24/7 support. Confirm call volumes, telephony and contract commitments in the proposal.
Pricing summaryCustom quote; no public monthly price for the general platform. Its managed voice deployment is likely to require a higher budget than self-serve tools; confirm with a quote.
Free plan or trialDemo available; no general self-serve free trial confirmed.
Vendor language information:Confirm language coverage with the vendor.
PolyAI Voice Assistants pricing and budget
Custom quote; no public monthly price for the general platform. Its managed voice deployment is likely to require a higher budget than self-serve tools; confirm with a quote.
Per-minute voice usage at a negotiated rate, including ongoing maintenance, improvements and 24/7 support. Confirm call volumes, telephony and contract commitments in the proposal.
Demo available; no general self-serve free trial confirmed.
Catalog pricing checked 2026-09-02. Confirm current terms in the vendor sources.
Voice-first focus and enterprise contact-center deployment.
Considerations
Quote-only and implementation-led; not a self-serve chatbot builder.
Before buying
Questions about PolyAI Voice Assistants
Who is PolyAI Voice Assistants best suited for?
Large contact centers automating high-volume inbound phone support.
How is PolyAI Voice Assistants priced?
Custom quote; no public monthly price for the general platform. Its managed voice deployment is likely to require a higher budget than self-serve tools; confirm with a quote. Per-minute voice usage at a negotiated rate, including ongoing maintenance, improvements and 24/7 support. Confirm call volumes, telephony and contract commitments in the proposal. Confirm current limits, commitments, usage charges, and add-ons with the vendor.
Which channels and integrations does PolyAI Voice Assistants support?
Listed channels: phone, contact center, voice assistants. Listed integrations: telephony/contact-center systems, CRM, knowledge bases, APIs. Confirm that your exact workflow and plan are supported before purchase.
What should I check before choosing PolyAI Voice Assistants?
Quote-only and implementation-led; not a self-serve chatbot builder.
Compare PolyAI Voice Assistants with similar candidates
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Omnichannel Suite starts at $110/agent/month (USD). Higher packages display $135, $169 and $209/agent/month; Ultimate shows $249/agent/month and $0.25/session. Confirm how session billing applies. Base suite pricing is not an all-in AI-agent price.
No public month-to-month price. Published Cloud CX seat prices require annual billing; request monthly terms and a complete AI deployment quote instead of comparing the annual-discount headline.
Custom quote; no public monthly price. Its enterprise contact-center deployment is likely to require a higher budget than self-serve tools; confirm with a quote.
A multilingual claim alone does not establish quality for your language. Test real questions, source material, channels, handoff, and the management interface.
DocsBot documents multilingual answers, including Japanese. Verify quality with your own content and workflow before buying.
For other providers, the precise Japanese and multilingual coverage shown here is not independently verified. Confirm the plan, model, channel, and handoff with each vendor.
Vendor language information: multilingual; vendor-specific
