Mim AI Agent

Agentic customer-service automation for ecommerce and consumer brands across chat, email, social and messaging.

4 vendor sources
Mim AI Agent vendor website preview
Vendor website ↗
Best fitMid-market consumer and ecommerce brands wanting a unified contact center with task-completing AI.
Company sizesmid-market, enterprise
Channelschat, email, WhatsApp, Messenger, SMS, phone
Languagesmultilingual; confirm locales
Pricing modelDixa platform seats plus Mim conversation charges across plans. The current page gives conflicting Mim unit rates in its FAQ and calculator, so confirm the per-conversation rate and included volume in your quote. EUR and GBP are public; USD requires sales.
Pricing summaryGrowth €109, Ultimate €169 or Prime €215 per agent/month (EUR, monthly pricing), plus Mim conversation usage. Confirm the minimum commitment with sales.
Free plan or trialGuided demo and onboarding; no self-service free trial.
Vendor language information:Confirm language coverage with the vendor.

Mim AI Agent pricing and budget

Growth €109, Ultimate €169 or Prime €215 per agent/month (EUR, monthly pricing), plus Mim conversation usage. Confirm the minimum commitment with sales.

Dixa platform seats plus Mim conversation charges across plans. The current page gives conflicting Mim unit rates in its FAQ and calculator, so confirm the per-conversation rate and included volume in your quote. EUR and GBP are public; USD requires sales.

Guided demo and onboarding; no self-service free trial.

Catalog pricing checked 2026-09-02. Confirm current terms in the vendor sources.

Compare the complete workload cost → →

Key capabilities

  • refunds
  • order tracking
  • order changes
  • FAQ answers
  • omnichannel inbox
  • human escalation

Where it fits

Integrations
Shopify, CRM/ecommerce systems, Dixa APIs
Knowledge sources
help center, policies, order data, customer context
Languages
multilingual; confirm locales

What stands out

Combines helpdesk/contact-center channels with live commerce actions.

Considerations

AI and phone features may be add-ons; verify seats, usage and regional availability.

Before buying

Questions about Mim AI Agent

Who is Mim AI Agent best suited for?

Mid-market consumer and ecommerce brands wanting a unified contact center with task-completing AI.

How is Mim AI Agent priced?

Growth €109, Ultimate €169 or Prime €215 per agent/month (EUR, monthly pricing), plus Mim conversation usage. Confirm the minimum commitment with sales. Dixa platform seats plus Mim conversation charges across plans. The current page gives conflicting Mim unit rates in its FAQ and calculator, so confirm the per-conversation rate and included volume in your quote. EUR and GBP are public; USD requires sales. Confirm current limits, commitments, usage charges, and add-ons with the vendor.

Which channels and integrations does Mim AI Agent support?

Listed channels: chat, email, WhatsApp, Messenger, SMS, phone. Listed integrations: Shopify, CRM/ecommerce systems, Dixa APIs. Confirm that your exact workflow and plan are supported before purchase.

What should I check before choosing Mim AI Agent?

AI and phone features may be add-ons; verify seats, usage and regional availability.

Language and multilingual support checks

A multilingual claim alone does not establish quality for your language. Test real questions, source material, channels, handoff, and the management interface.

DocsBot documents multilingual answers, including Japanese. Verify quality with your own content and workflow before buying.

For other providers, the precise Japanese and multilingual coverage shown here is not independently verified. Confirm the plan, model, channel, and handoff with each vendor.

Vendor language information: multilingual; confirm locales

DocsBot ↗

Inclusion is not an endorsement or performance guarantee. DocsBot publishes this directory. Corrections policy

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