Pricing modelMonthly subscription by AI conversation quota. Multiple replies in one conversation count together. Human-agent conversations and Flows have separate allowances; Plus and Premium offer custom volume and services. A Customer Service entry price does not include a recurring paid Lyro quota.
Pricing summaryLyro starts at $39/month for 50 AI conversations (USD, billed monthly). It can be bought separately; Tidio Customer Service and Flows subscriptions are separate products. Larger Lyro quotas cost more.
Free plan or trial7-day trial and a free Tidio plan. The first 50 Lyro conversations are a one-time allowance; a paid Lyro quota is required for a monthly reset.
Key capabilities
FAQ automation
order/shipping answers
human handoff
live chat
ticketing
analytics
Where it fits
Integrations
Shopify, WordPress, WooCommerce, Zendesk/Salesforce via integrations
Knowledge sources
verified website sources, FAQs, policies, product/order data
Languages
multilingual
What stands out
Accessible all-in-one live chat and AI support for smaller teams.
Considerations
Conversation quotas and separate Flows/Lyro allowances can make total cost usage-dependent.
Before you decide
Questions about Lyro AI Agent
Who is Lyro AI Agent best suited for?
Small businesses wanting live chat, ticketing and a low-volume AI agent in one product.
How is Lyro AI Agent priced?
Lyro starts at $39/month for 50 AI conversations (USD, billed monthly). It can be bought separately; Tidio Customer Service and Flows subscriptions are separate products. Larger Lyro quotas cost more. Monthly subscription by AI conversation quota. Multiple replies in one conversation count together. Human-agent conversations and Flows have separate allowances; Plus and Premium offer custom volume and services. A Customer Service entry price does not include a recurring paid Lyro quota. Confirm current limits, commitments, usage charges and add-ons with the vendor.
Which channels and integrations does Lyro AI Agent support?
Listed channels: website chat, email/ticketing, social/live chat channels. Listed integrations: Shopify, WordPress, WooCommerce, Zendesk/Salesforce via integrations. Confirm that your exact workflow and plan are supported before purchase.
What should I check before choosing Lyro AI Agent?
Conversation quotas and separate Flows/Lyro allowances can make total cost usage-dependent.
Compare Tidio Lyro with similar candidates
These products share recorded categories or company-size fit. Compare the actual channels, capabilities, and pricing before treating them as substitutes.
Monthly plans with AI Agent: Starter $40, Basic $90, Pro $550, Advanced $1,430 (USD). Starter includes 50 helpdesk tickets and 30 automated interactions; extra AI interactions cost $1.50 each.
Service Hub Professional or Enterprise route requires an annual commitment. Customer Agent uses 50 HubSpot Credits per resolved conversation; extra credits are $10/1,000, equivalent to $0.50/resolution before platform costs.
Fin from $0.99/outcome. With Intercom, add Essential $39, Advanced $99 or Expert $139 per seat/month (USD, billed monthly). Standalone Fin on another helpdesk has a monthly minimum instead of Intercom seat fees.
Growth €109, Ultimate €169 or Prime €215 per agent/month (EUR, monthly pricing), plus Mim conversation usage. Confirm the minimum commitment with sales.
