Pricing modelHelpdesk ticket subscription plus an AI interaction allowance. Basic includes 300 tickets/30 AI interactions, Pro 2,000/190, and Advanced 5,000/530. Extra helpdesk tickets and AI usage are separate costs. Compare the AI-enabled monthly plan, rather than the helpdesk-only headline.
Pricing summaryMonthly plans with AI Agent: Starter $40, Basic $90, Pro $550, Advanced $1,430 (USD). Starter includes 50 helpdesk tickets and 30 automated interactions; extra AI interactions cost $1.50 each.
Free plan or trialFree trial available; no credit card required.
store catalog, orders, policies, help center, customer profile
Languages
multilingual; verify channel support
What stands out
Deep ecommerce integrations and live commerce context.
Considerations
AI interactions can also count toward helpdesk ticket volume; model total usage cost.
Before you decide
Questions about Gorgias AI Agent
Who is Gorgias AI Agent best suited for?
Shopify and ecommerce brands that need customer support tied to live order and shopper data.
How is Gorgias AI Agent priced?
Monthly plans with AI Agent: Starter $40, Basic $90, Pro $550, Advanced $1,430 (USD). Starter includes 50 helpdesk tickets and 30 automated interactions; extra AI interactions cost $1.50 each. Helpdesk ticket subscription plus an AI interaction allowance. Basic includes 300 tickets/30 AI interactions, Pro 2,000/190, and Advanced 5,000/530. Extra helpdesk tickets and AI usage are separate costs. Compare the AI-enabled monthly plan, rather than the helpdesk-only headline. Confirm current limits, commitments, usage charges and add-ons with the vendor.
Which channels and integrations does Gorgias AI Agent support?
Listed channels: web chat, email, Instagram, Facebook Messenger, SMS. Listed integrations: Shopify, WooCommerce, BigCommerce, Klaviyo, ecommerce apps. Confirm that your exact workflow and plan are supported before purchase.
What should I check before choosing Gorgias AI Agent?
AI interactions can also count toward helpdesk ticket volume; model total usage cost.
Compare Gorgias AI with similar candidates
These products share recorded categories or company-size fit. Compare the actual channels, capabilities, and pricing before treating them as substitutes.
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