Pricing modelCharges for fully automated resolutions; tickets touched by a human are excluded. The pricing page lists $1.50 per extra resolution on monthly plans, but the base monthly fee is unpublished. Custom integrations and other AI add-ons are quoted separately.
Pricing summaryMonthly base price by quote. Published bundles require a 12-month commitment and upfront annual payment. Likely a higher-budget option than entry-level self-serve tools; confirm monthly terms and total cost with sales.
Free plan or trialFirst 30 days free and no implementation fee, according to the pricing page; confirm the subsequent commitment before starting.
Vendor language information:Confirm language coverage with the vendor.
Yuma Support AI pricing and budget
Monthly base price by quote. Published bundles require a 12-month commitment and upfront annual payment. Likely a higher-budget option than entry-level self-serve tools; confirm monthly terms and total cost with sales.
Charges for fully automated resolutions; tickets touched by a human are excluded. The pricing page lists $1.50 per extra resolution on monthly plans, but the base monthly fee is unpublished. Custom integrations and other AI add-ons are quoted separately.
First 30 days free and no implementation fee, according to the pricing page; confirm the subsequent commitment before starting.
Catalog pricing checked 2026-09-02. Confirm current terms in the vendor sources.
Shopify, Gorgias, Zendesk, Kustomer, other helpdesks
Knowledge sources
helpdesk tickets, store catalog, orders, policies, macros
Languages
multilingual; verify account configuration
What stands out
Explicit no-charge policy for conversations/escalations and focus on ecommerce workflows.
Considerations
Sales-led pricing and dependence on an existing helpdesk; confirm supported actions and languages.
Before buying
Questions about Yuma Support AI
Who is Yuma Support AI best suited for?
High-volume Shopify brands wanting outcome-based automation while retaining their helpdesk.
How is Yuma Support AI priced?
Monthly base price by quote. Published bundles require a 12-month commitment and upfront annual payment. Likely a higher-budget option than entry-level self-serve tools; confirm monthly terms and total cost with sales. Charges for fully automated resolutions; tickets touched by a human are excluded. The pricing page lists $1.50 per extra resolution on monthly plans, but the base monthly fee is unpublished. Custom integrations and other AI add-ons are quoted separately. Confirm current limits, commitments, usage charges, and add-ons with the vendor.
Which channels and integrations does Yuma Support AI support?
Listed channels: email, chat, social, helpdesk tickets. Listed integrations: Shopify, Gorgias, Zendesk, Kustomer, other helpdesks. Confirm that your exact workflow and plan are supported before purchase.
What should I check before choosing Yuma Support AI?
Sales-led pricing and dependence on an existing helpdesk; confirm supported actions and languages.
AI support and knowledge automation platform that turns business content into answers and actions for customers and employees across chat, voice, and connected tools.
it's just an amazingly flexible chatbot and I can fine tune EXACTLY what I need the bot to know Karson M. on G2 · 5/5
Best for: Support, documentation, operations, and sales teams that want to answer questions, complete customer requests, and make company knowledge useful across chat and voice; also agencies delivering and managing client AI agents.
AI support agentsknowledge-base chatbotinternal knowledgeAI agent buildervoice agents
Free plan; Personal $49/month, Standard $149/month, Business $499/month (USD, billed monthly). Standard adds voice agents (beta), Skills, and Stripe actions; Enterprise is custom-priced.
Monthly plans with AI Agent: Starter $40, Basic $90, Pro $550, Advanced $1,430 (USD). Starter includes 50 helpdesk tickets and 30 automated interactions; extra AI interactions cost $1.50 each.
Custom quote for Team, Professional and Enterprise; no public monthly price. Its enterprise deployment is likely to require a higher budget than self-serve tools; confirm with a quote.
Lyro starts at $39/month for 50 AI conversations (USD, billed monthly). It can be bought separately; Tidio Customer Service and Flows subscriptions are separate products. Larger Lyro quotas cost more.
A multilingual claim alone does not establish quality for your language. Test real questions, source material, channels, handoff, and the management interface.
DocsBot documents multilingual answers, including Japanese. Verify quality with your own content and workflow before buying.
For other providers, the precise Japanese and multilingual coverage shown here is not independently verified. Confirm the plan, model, channel, and handoff with each vendor.
Vendor language information: multilingual; verify account configuration
